At Indibytes, we aim to deliver your orders safely and promptly. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you shop at www.indibytes.com.

1. Order Processing

• Orders are generally processed within 1–2 business days after successful payment confirmation.
• Orders are not usually processed on Sundays or public holidays.
• Once your order is dispatched, you will receive an update through the available communication channel.
• Orders may take additional time to process during sales, festive seasons, or periods of high demand.

2. Delivery Timeline

• Orders are generally delivered within 3–7 business days after dispatch.
• Delivery timelines may vary depending on your delivery location, courier availability, weather conditions, and other unforeseen circumstances.
• Remote locations and areas with limited courier connectivity may require additional delivery time.

The estimated delivery timeline is indicative and does not constitute a guaranteed delivery date.

3. Shipping Charges

• Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
• Any free-shipping offers will be subject to the conditions mentioned on the website or in the relevant promotion.

4. Order Tracking

Once your order is dispatched, tracking details may be shared through the available order communication channel.

You can use the tracking information to follow your shipment and check its delivery status.

5. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping addresses and contact details while placing an order.

Indibytes will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer. Additional shipping charges may apply if a shipment needs to be re-dispatched.

6. Delayed or Undelivered Orders

Although we make every effort to deliver orders within the estimated timeline, delays may occur due to courier issues, weather conditions, operational disruptions, or circumstances beyond our control.

If your order has not arrived within the expected delivery period, please contact us through the customer support facility available on our website.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Please report the issue within 48 hours of delivery.
• Share your order details and clear photographs or an unboxing video, where available, through our website’s customer support facility.
• Our team will review the issue and guide you through the applicable resolution process.

Eligible cases will be handled according to our Returns, Refunds & Replacement Policy.

8. Delivery Attempts

Our delivery partners may make multiple delivery attempts depending on their operational procedures. If an order cannot be delivered because the customer is unavailable or unreachable, the shipment may be returned to the seller.

Any re-shipment may be subject to additional shipping charges.

9. Contact & Support

For shipping-related questions, delivery updates, or assistance with an order, please use the customer support facility available on:

10. Policy Updates

Indibytes reserves the right to update or modify this Shipping & Delivery Policy whenever necessary. Any changes will be published on this page and will become effective upon publication.

By placing an order on our website, you agree to this policy.